Frequently Asked Questions
What are SkopeSkins™?
SkopeSkins™ are form-fitted, neoprene stethoscope covers unlike any on the market.
How do you put your SkopeSkins™ on your stethoscope?
It only takes a minute! You simply pull the bell off your stethoscope (sometimes you have to pull kinda hard), slide your new SkopeSkins™ onto the stethoscope tubing. Then, just replace the bell, and you’re ready to go! See visual below for further instructions:
Can I wash my SkopeSkins™?
Yes! They can be wiped down the same way your stethoscope is. They are also machine and hand washable, so we encourage frequent washing. Hand washing will extend the life of your SkopeSkins™!
How can I contact someone at SkopeSkins™?
eMail | Info@SkopeSkins.com
This is the easiest and fastest method to contact us. We have 24/7 access to your message and will usually respond within 12-24 hours. Feel free to email us at
Social Media | @skopeskins
Give us a shout or send us a note via Facebook, Instagram or Twitter @skopeskins.
Phone | 201.690.7443
This is not the best way to reach us. We will check voicemail once weekly and respond via email. Be sure to leave your email address when leaving a message.
Will SkopeSkins™ fit my stethoscope?
SkopeSkins™ will fit most stethoscopes, but there are a few that won't fit, such as the "double barrel" Sprague Stethoscopes (with two tubes). If you have a question about whether yours will fit, send us an email at firstname.lastname@example.org. Note, depending on which stethoscope you use, the fits may vary.
What is your Shipping and Payment policy?
We accept the following forms of payment:
Your order will be processed within 1-3 business days for shipping. Most times orders are shipped within 24 hours. If your order has not shipped within 3 business days of placing your order, we will notify you. Shipping rate and estimated delivery dates are offered by the carrier on our website.
If you have any questions do not hesitate to contact us at email@example.com
International Shipping & Customs
Although we are a US based company we ship to many countries internationally including Canada, United Kingdom, and Austrailia to name a few. Each country we ship to has different customs and tax regulations that have to be adheared to. We ship via USPS and follow their protocol on international orders.
"Post Office facilities must collect a Postal Service fee from the addressee for each item on which customs duty or Internal Revenue tax is collected. The Postal Service fee is authorized by international postal agreements to reimburse the Postal Service for costs it incurs clearing items through customs and collecting customs duties at the time of delivery."
What is your Refund and Return policy?
If you are not entirely satisfied with your purchase, we're here to help.
Email firstname.lastname@example.org with the reason for return and we will initiate the process.
You have 30 calendar days to return an item from the date it was shipped. To be eligible for a return, your item must be unused and in the same condition that you received it. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). If we receive your return after 60 days from time of purchase we cannot refund your original method of payment (due to our payment processors rules). You will receive a "Zelle" refund via email. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
If you have any questions on how to return your item to us, contact us at email@example.com